Refund policy

At The N Cookies, we bake with love and pack with care to ensure your cookies reach you fresh and delicious. However, please note: cookies are delicate and may experience minor breakage during transit. This does not affect their taste or quality.

Due to the perishable nature of our cookies, we do not accept returns. All sales are final.

We only offer refunds if you receive the wrong item. If this happens, please contact us on info@thencookies.in within 24 hours of delivery with:

Once verified, we will issue a refund within 5-7 business days to your original payment method.

🚫 Once an order is placed, it cannot be canceled or modified. Please double-check your order before completing the purchase.

❌ Minor breakage during transit (cookies are delicate!)

❌ Incorrect address provided by the customer

❌ Delays caused by the courier service

For any order-related concerns, email us at info@thencookies.in or WhatsApp us at +91 9084727768 with the required details.